As a Driver, you will play a crucial role in providing transportation services to various living/retirement communities, rehabs, hospitals, and residential homes. Your responsibilities will include safely transporting individuals to their desired destinations, ensuring their comfort throughout the journey, and maintaining a high level of professionalism at all times.
As a Dispatcher, you will be responsible for coordinating and managing the timely dispatch of drivers to various clients. Your key duties will involve scheduling drivers, ensuring efficient routing, and maintaining clear communication with both clients and drivers to ensure timely and comfortable transportation. You will also monitor driver locations, provide updates, and address any issues that arise during transports, all while maintaining a high level of professionalism and accuracy in your work.
As a Manager, you will not only perform regular duties as a driver but also you will be responsible for managing driver schedules, ensuring efficient routes and timely pickups, and addressing any customer concerns. You will play a crucial role in maintaining a high standard of service quality, providing guidance and support to drivers, and ensuring they are reliable and professional in their interactions with customers. Additionally, you will be responsible for training and mentoring drivers, monitoring their performance, and implementing strategies to enhance customer satisfaction.
As a Fleet Manager, you will oversee the management and operations of a portion of the company's vehicle fleet. Your responsibilities will include ensuring the efficient use of vehicles, implementing maintenance schedules, and maintaining cleanliness of the vans. Additionally, you will play a vital role in maintaining fleet safety, compliance with regulations, and supporting the company's transportation goals.
As a Scheduler, you will be responsible for receiving calls from individual clients and communities, managing and updating scheduled transports, and addressing inquiries about the service. Your role will play a critical part in ensuring efficient and timely transportation logistics while providing excellent customer service.
As a Billing Manager, you will oversee the billing operations and financial processes within the company. Your responsibilities will include managing billing systems, monitoring financial transactions, and ensuring accuracy and timeliness in billing activities. Additionally, you will play a vital role in maintaining financial stability and supporting the companies financial goals.